The Marylebone Project

Complaints

Annual complaints performance and service improvement report 2024-2025
External complaints policy and procedure
Feedback Policy 2020 – updated August 2025
Feedback Process Flowchart – updated 2025
Governing Body Response to Complaints 2024-2025
Self-Assessment-Form as at December 2025

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Registered Charity in England 226226, Scotland SC040457, ROI 20152604