Alternative Services
Where can I get help now the Marylebone Project has closed?
For more than 90 years, the Marylebone Project has supported women experiencing homelessness and crisis. The Marylebone Project is now closed and is no longer able to provide accommodation, advice or other support services.
If you need help, you are not alone. Other organisations and services may be able to support you. This guide provides details of some of the help available in London, particularly in and around Westminster.
Important information about this guide
The organisations listed in this guide are independent of Church Army and the Marylebone Project. Church Army does not operate, manage or take responsibility for their services and cannot guarantee that they will be able to provide you with support or accommodation.
Contact details, opening times, eligibility requirements, and available services can change. Please contact an organisation directly or check its website before travelling wherever possible.
This information is provided as a guide only and was checked as accurate in September 2026.
Church Army and the Marylebone Project are not responsible for the services provided by any of the organisations listed in this guide. Inclusion in this guide does not constitute an endorsement or guarantee that a particular service will be suitable, available or able to provide support.
If you have nowhere to stay tonight
If you are homeless or at risk of becoming homeless, contact your local council as soon as possible.
Westminster Housing Solutions Service
If you are in Westminster and have nowhere safe to stay tonight:
Call: 020 7641 1000
Visit: Westminster.gov.uk/housing/homelessness
If you are outside Westminster, contact the housing or homelessness team at the council for the area you are currently in.
StreetLink
If you are sleeping rough, you can make an alert through StreetLink to connect yourself, or someone you are concerned about, with local outreach services.
Visit: thestreetlink.org.uk
Shelter
Free housing and homelessness advice in England.
Call: 0808 800 4444 Open Monday-Friday 8 am – 5 pm
Visit: England.shelter.org.uk/get_help/helpline
If you are aged 16-25
Centrepoint Helpline
Housing advice and support for young people aged 16-25 in England.
Call: 0808 800 0661 Monday – Friday 9am – 5pm
Visit: centrepoint.org.uk
Homelessness support in London
The Connection at St Martin’s
Support in Westminster for adults experiencing or with a history of rough sleeping.
Call: 020 7766 5544
Email: services@cstm.org.uk
Visit: connection-at-stmartins.org.uk
The Passage
Westminster-based homelessness support and accommodation services.
Call: 020 7592 1850
Visit: passage.org.uk
Crisis
Support for people experiencing or at risk of homelessness.
Call: 0300 636 1967
Visit: crisis.org.uk
Crisis Skylight London
Support for people experiencing homelessness in London.
Call: 0300 636 1967
Visit: crisis.org.uk/get-help/London
Glass Door
Homelessness support and shelter services in London.
Call: 020 7351 4948
Visit: glassdoor.org.uk
St Mungo’s
Outreach, accommodation and homelessness services.
Call: 020 3856 6000
Visit: mungos.org
The Salvation Army
Homelessness support and accommodation services.
Call: 020 7367 4500
Visit: salvationarmy.org.uk
If you are experiencing domestic abuse
If you are in immediate danger, call 999.
National Domestic Abuse Helpline – Refuge
Free and confidential, 24 hours a day.
Call: 0808 2000 247
Westminster domestic abuse support
Call: 0800 917 2222
Visit: Westminster.gov.uk and search for “domestic abuse”.
Angelou
Support for women and girls experiencing domestic or sexual violence and abuse in London.
Call: 0800 059 0108
Visit: angelou.org
Drop-in and community support
Opening times may change. Please check before travelling whenever possible.
The Exchange at Ernest Harris House
61 Elgin Avenue
London W9 2 DB
Monday – Friday: 8am – 8pm
Saturday: 8am – 4pm
The Passage Resource Centre
St Vincents Centre
Carlisle Place
London SW1P 1NL
Monday – Friday 9am – 12noon & 1pm – 3.30pm
Call 020 7592 1850
No. 10 Day Centre -The Salvation Army
10 Princes Street
London W1B 2LH
Call: 020 7629 5424
Visit: no10@salvationarmy.org.uk
Victoria Library Mini-Hub
160 Buckingham Palace Road
London SW1W 9TR
Monday – Friday 10am – 6pm
Saturday 10am – 5pm
Spires – Women’s Only Drop-In
Elmfield House
Stockwell
London SW9 9GX
Visit: spirtes.org.uk
Rough Sleepers’ Drop-In
St Luke’s Church
13 Norwood High Street
London SE27 0DT
Tuesday & Friday 9am – 11.30am
Food support
North Paddington Foodbank
57 Goldney Road
London W9 2AR
Call: 07932 623443
Wednesday 11am – 4pm
Thursday 9.30am – 5.30pm
Friday 11am – 4pm
Kentish Town Foodbank
Kentish Town congregational church
Church Avenue / 177 Kentish Town Road
London NW1 8PD
Call: 020 7483 3761 or 07445 693763
Thursday 10.30am – 1.30pm
Immigration advice
Praxis
Advice and support for migrants and refugees
Call: 020 7749 7605 (Wednesday 2pm – 5pm)
Visit: praxis.org.uk
Urgent mental health support
If you need urgent mental health support, call NHS 111 and select option 2 to access urgent mental health support.
If you or someone else is in immediate danger, call 999.
Please check before travelling
We have provided these details to help you find alternative sources of support following the closure of the Marylebone Project. Services, contact details, opening times and eligibility criteria can change, sometimes at short notice.
Please contact the organisation directly or check its website for the latest information.
