Full time


Location: London The Marylebone Project

Closing date: 29th February 2024

Are you…

  • Dynamic, vibrant, and enthusiastic?
  • Energised by being busy, finding solutions and communicating with others?
  • Motivated by working as part of a team?
  • Passionate about making a difference in working with vulnerable people?

The Marylebone Project is one of the largest women’s hostels in the UK for women affected by homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence, and mental health issues. Whatever their story, we aim for the same ending, self-esteem, employment, and independent living. We do this by providing shelter, education opportunities, spiritual space, and events in a welcoming and secure environment.

We are looking for someone to be the first point of interaction, whether in person, on email or on the telephone, ensuring that the Marylebone Project delivers a friendly, efficient, and welcoming reception service to all who visit the Project, and which provides a safe and secure environment for all ladies we serve.


£26,804 per annum


40 hours per week. Ordinarily 8:15am – 4:45pm, Monday-Friday

Working hours and rotas are subject to change by the organisation as required, based on operational/service need, though we try not to do this frequently.  Some flexibility in working hours is expected.


The employee will be enrolled into a pension scheme providing the post holder meets the criteria for eligibility. Minimum pension contributions will be paid by the employer for you if you are eligible.

Annual Leave

28 days per year, inclusive of bank holidays. Rising 1 day per year of service to a maximum of 33 days, including 8 bank holidays.


Permanent, full-time


This post is not subject to an enhanced DBS check, but you will be asked to complete a basic DBS check and compliant with safeguarding policies and procedures. Safeguarding training will be required.

Occupational Requirement

Physical requirement: The Marylebone Project is based over two sites, 100m apart, and the job involves walking throughout and between both sites. The Bradbury House site is a listed building, over five floors with a lift. The postholder must be able to access all areas of the Project and may be required to do so quickly in the event of an emergency. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.

Closing date for applications:  8am Thursday 29 February 2024.

Interview date: We will be conducting active interviewing, so interview dates will vary from the first week of the advert to two weeks after it closes. The position will be offered to the first applicant who demonstrates an aptitude for the position, therefore the position maybe filled earlier than the closing date of the advertisement.

For more information on the role, please see the Job Description.

For more information, please email recruitment@maryleboneproject.org.uk.

How to apply

To apply, please download a Marylebone Project Application Form and complete the form this post. When you are ready to submit your application, please upload your completed application form and submit your application. Please note that CVs will not be accepted.

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