Sarah’s* Story

From Rough Sleeping…

The Marylebone Project has over 90 years’ experience of supporting vulnerable homeless women in crisis, tirelessly striving to turn individual lives around by offering a seamless journey from often rock-bottom on the streets to living happy, fulfilling, independent lives.

Unemployed and suffering from depression, Sarah was at crisis point. With nowhere to go she ended up sleeping on the streets. “I was scared all the time – what woman wouldn’t be? Men would sometimes shout out to me and make comments that made me feel intimidated. I would put on my fiercest face, but inside, I would be trembling with fear.”

Trapped in a living nightmare, Sarah’s sense of loneliness and despair intensified each night.

Eventually, Sarah heard about The Marylebone Project – a residential and drop-in facility for homeless women in London. She recalls, “As soon as I stepped through the doors, I felt that things were different. They welcomed me with open arms.”

You wouldn’t recognise Sarah today from the broken, terrified woman who felt she had no voice or value in life. With the help of the Project, Sarah is gaining independence while developing work skills allowing her to pursue her dream of owning a business. She’s also gained practical work experience while volunteering with Munch kitchen, the Marylebone Project’s social enterprise. She beams, “I feel like a brand new person now, strong and self-confident. There’s no stopping me now!”

…to providing Award-Winning 5 Star Luxury

True to our purpose of Care, we strive to maintain deep connections with the communities in which we operate to make them healthier, thriving places to live, work and gather.

Monday [20th February 2023], we had the pleasure of hosting The Marylebone Project at Hyatt Regency London – The Churchill, for a very special launch event. The charity worked with award-winning Marysa Dowling who photographed the service users with one aim: to ‘change the perception of homelessness’. The photographs all hold a very special meaning to the women – from a key that means a safe space to call home, to a neon sign holding the word ‘Hope’.

This event is also the natural continuation of a partnership that The Churchill started with the Project last summer, which recently resulted in welcoming Sarah*, a service user who had been a resident for two years, and is now part of our Hyatt family thanks to our employability programme.

We look forward to continuing our journey with The Marylebone Project and to making a positive impact on our local community by supporting and empowering women.

Arnaud de Saint-Exupéry

Area Vice President at Hyatt Hotels Corperation

*Sarah’s name has been changed to protect her identity.

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£28 could provide a woman facing crisis with a shower, a nutritious hot meal, and a safe place at the Sanctuary at any time of day or night.

£47 can provide one night in an emergency bed and essential toiletries for a vulnerable woman facing crisis.

£94 could provide a Home Starter pack for a woman progressing her journey to independent living

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